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Get personalized help from our support team
We typically respond within 24 hours
support@cookie-banner.caWebflow Extension Help
Having trouble with the Designer Extension?
We can help you get it working
Extension SupportFrequently Asked Questions
Quick answers to common questions
How do I install the Webflow Extension?
Install the extension from your Webflow workspace settings, then press 'E' in the Designer to launch it. Sign in with your Cookie Banner account to access your saved configurations.
Is my banner GDPR compliant?
Yes! All banners generated through our platform are designed to meet GDPR, PIPEDA, CASL, and Quebec Law 25 requirements. We regularly update our templates to stay current with changing privacy laws.
Can I customize the banner colors and text?
Absolutely! You can customize everything - colors, text, positioning, button labels, and more. Use the visual builder to see changes in real-time before generating your code.
What if I need help with my specific website?
Our support team can help you implement the banner on your specific platform (WordPress, Shopify, custom sites, etc.). Just email us with your website details and we'll provide personalized guidance.
Do you offer custom banner development?
Our Pro plan offers extensive customization — 13 layout positions, full branding control, and custom script templates. Contact us if you need help with setup.
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